Reference format

Finding your reference

Use the consignment number printed on your shipping documents. Enter it exactly as shown, including any letters and dashes.

Look up a consignment

Shipment status appears once the consignment reference is registered in our system.

Enter the Consignment No.

Ex: 12345

Reading your status

Milestones and checkpoints

Checkpoint updates

Each milestone records the point at which your shipment was received, processed, or moved between locations.

Pending entries

A shipment may show as pending until its details have been entered at the relevant terminal. Check back once processing is complete.

Need further review?

If your tracking documentation requires review, our support team can help you verify the details.